A question? You're in luck with our support!

"Well, here at Gilded Rosy, we're here to help, assist, and guide you. We can even say 'beep beep' if you want (just kidding). Availability and responsiveness are our watchwords, so our customer service is here for you at all times:

Before Having trouble connecting or creating an account? Curious about how we can offer such low prices? What about customs duties? What's the weather like in Paris ? Which sneakers should I wear out on Friday? Don't hesitate, you'll see, we're pretty cool.

During You've finally decided to take the plunge, and once again, we're here to make sure there are no misunderstandings. You're hesitating between several models? You have questions (specific or not) about a device's features? How does delivery work? And what are the payment options? A problem during payment or adding to your cart? What's the availability? Ask us all your questions, we'll answer them!

After We'll say it again: we may not be able to win any beauty contests, but we've invested a lot in our customer service. If you have a problem using your device, if you're looking for accessories, or if you notice a malfunction: contact us!

But how do I contact you? We're a bit like Jean-Claude, so we've done everything to make it easy for you to reach us. Email, Facebook... We don't read smoke signals yet, but we're working on it, promise!"